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Tag Archives: poor customer service

My Worst Customer Service Experience Ever

Since I’m still out of town and really don’t want to be too serious on a Friday, I thought I’d share our experience from the birthday party we had for our six year old last week. We decided to have it at the bowling alley, mainly because I though it would be easy, and we’d have no cleanup. It’s funny now, but it was the worst customer service experience I’ve ever had. I still swear it’s going to show up on Candid Camera somewhere. Birthday Plans Because we’ve wasted lots of money on birthday parties in the past, I am all about planning ahead these days. I called in early March to get information. I spoke to a gentleman at the bowling alley. He used complete sentences, and seemed to know what he was talking about. I asked if they had kids’ birthday parties. He told me they did, and it was $10 per kid, which included an hour of bowling, shoes, two slices of pizza, and soft drink. Sweet! I asked if there were certain times or days we could schedule. He said really anytime as long as it wasn’t league bowling, which were on two week days. I ...

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